Results of Executive Achiever

Executive Achiever

Assessment For: Joe Applicant
Phone: 555-555-5555
Email: japplicant@some-isp.org

Company:
Report Type: Executive Director

Assessment Date: 2/12/2004

For More Information
Please Contact:

Paul Nolan
Personnel Profiles, Inc.
50 E, RiverCenter Blvd. Suite 1420
Covington, KY 41011
859-655-4600
assess@persprofiles.com

*Executive Achiever*
Name: Joe Applicant	Date: 2/12/2004
Section: Introduction	Page: 1

This report is confidential and is an opinion based on assessment results only. Its contents should contribute approximately 1/3 to developmental discussions since it is only one of several evaluatory and feedback resources.

Section I	Aptitudes and Personality Assessment
Section II	Management competencies associated with leadership, planning and implementation
Section III	Personal knowledge of leadership techniques
Section IV	Suggested behavioral interview questions
Section V	Personal Development Plan

*Executive Achiever*
Name: Joe Applicant	Date: 2/12/2004
Section: One	Page: 2

Section One - Aptitudes and Personality Segment

----- Mental Aptitudes ----- Mental Acuity

‚ ƒ „ … † ’ ˆ ‰Mr. Applicant is high in Mental Acuity, indicating he is a fast thinker with an above-average critical thinking ability. Reasoning skills are good and he should have a good ability to make responsible decisions and solve challenging problems within a short period of time. (Sample Test - Not for Resale or Distribution.)

Business Terms

‚ ƒ „ … † ’ ˆ ‰Joe has an above-average understanding of business terminology, indicating he has had some exposure to business matters either on the job or in a business class. (Sample Test - Not for Resale or Distribution.)

Memory Recall

‚ ƒ „ … † ’ ˆ ‰Mr. Applicant is very interested in events happening in the world around him and should have a strong knowledge of competitive information and techniques, as well as economic trends which relate to his job. (Sample Test - Not for Resale or Distribution.)

Vocabulary

‚ ƒ „ … † ’ ˆ ‰Mr. Applicant's language skills are above average, enabling him to communicate effectively. He is capable of highly complex interchanges and will exhibit confidence in his ability to interact with others. (Sample Test - Not for Resale or Distribution.)

Name: Joe Applicant	Date: 2/12/2004
Section: One	Page: 3

Numerical Perception

‚ ƒ … † ‡ ˆ ‰Joe's average Numerical Perception score means that he can handle some detail work, but the work should be checked for errors. Poor vision, tension, or carelessness may affect the Perception score. (Sample Test - Not for Resale or Distribution.)

Mechanical Interest

‚ Ž „ … † ‡ ˆ ‰Joe shows little interest in machines and may prefer not to work with mechanical equipment. Please note that this mental aptitude measures interest, not mechanical ability. (Sample Test - Not for Resale or Distribution.)

----- Personality Structure -----
Energy

‚ ƒ … † ‡ ˆ ‰Mr. Applicant has a good level of energy and takes an energetic approach to work and other matters. He has a high drive level, but is generally able to control energy sufficiently to concentrate and accomplish assignments in a timely, yet effective manner. (Sample Test - Not for Resale or Distribution.)

Flexibility

‚ ƒ „ … ‘ ‡ ˆ ‰Joe has a good sense of integrity and is an ethical individual who is focused on what he wants to accomplish. He will also be flexible and adaptable to change, as well as able to handle multiple job demands and assignments. He is also interested in obtaining customer satisfaction by providing good service. He can be creative or stick with the "tried and true," depending on the circumstances. Even though he will try to generate new solutions to problems, and new ways to use existing applications of products or services, he will be concerned about quality prior to implementing a change. He can be inventive, but will test his new ideas and concepts to be certain any risks involved are minimal. (Sample Test - Not for Resale or Distribution.)

Name: Joe Applicant	Date: 2/12/2004
Section: One	Page: 4

Organization

‚ Ž „ … † ‡ ˆ ‰Mr. Applicant does not exhibit a great deal of interest in planning his time and activities. Although he does have good intentions, his plans are not always thorough and he may not take full advantage of the time and resources he has available to him to reach organizational goals and priorities. A high score in Mental Acuity may compensate for a low score in this dimension. (Sample Test - Not for Resale or Distribution.)

Communication

‚ ƒ „ … † ‡ “ ‰Joe is a very interactive collaborator. He seldom tires of interacting with others, and can openly articulate feelings, ideas, concerns and information to others. He may not always be good at listening and taking seriously what other people are saying. (Sample Test - Not for Resale or Distribution.)

Emotional Dev

‚ ƒ „ † ‡ ˆ ‰Mr. Applicant has a good level of self-confidence and self-esteem, but not so much as to be unrealistic. He is willing to wait a reasonable time for results without becoming upset or frustrated. (Sample Test - Not for Resale or Distribution.)

Assertiveness

‚ ƒ „ † ‡ ˆ ‰Joe can take control, maintain order, and express his opinions, but is open to the ideas of others and will not actively seek out conflict. He will attempt to influence and direct others, but not to the point of appearing unnecessarily demanding. (Sample Test - Not for Resale or Distribution.)

Name: Joe Applicant	Date: 2/12/2004
Section: One	Page: 5

Competitiveness

‚ ƒ „ † ‡ ˆ ‰Mr. Applicant is a team player with a sense of competitiveness, but he encourages synergism. He is able to envision the whole project when working, not just the part he is playing. He has a competitive spirit, but will encourage and work towards goals which are team-oriented. Although he wants to excel, he may be reluctant to compete just to achieve his own goals and desires. (Sample Test - Not for Resale or Distribution.)

Mental Toughness

ƒ „ … † ‡ ˆ ‰Joe is a very sensitive person who is concerned about the needs of others. He prefers working in a comfortable environment free from criticism, rejection, etc. Criticism can hurt his feelings and he may allow emotions to take over when making good business decisions. (Sample Test - Not for Resale or Distribution.)

Questioning /Probing

ƒ „ … † ‡ ˆ ‰Joe has a very trusting nature and tends to accept most instructions, directives and information at face value. Even though he has a positive, enthusiastic attitude, he may be so trusting that he allows others to take advantage. When problem-solving or troubleshooting complex issues, his effectiveness could be reduced by his not probing far enough into the situation to see the whole picture. (Sample Test - Not for Resale or Distribution.)

Motivation

‚ ƒ „ … † ‡ “ ‰Joe is easily motivated when the right rewards are offered. He has good initiative and will take risks when the potential for profit and recognition exists. He is always looking for a chance to obtain recognition for his efforts. He will be willing to put in extra hours and exert greater effort to complete a project successfully, provided he feels he will be rewarded for his efforts. Status and recognition are more important than a steady job or a stable paycheck, even if it means long hours or frequent travel. (Sample Test - Not for Resale or Distribution.)

Name: Joe Applicant	Date: 2/12/2004
Section: One	Page: 6

----- Validity Scales -----
Distortion

‚ Ž „ … † ‡ ˆ ‰Mr. Applicant is a secure person who is not afraid to admit his weaknesses. He is also good at assessing his strengths. He tends to be open and frank. (Sample Test - Not for Resale or Distribution.)

Equivocation

‚ ƒ „ † ‡ ˆ ‰He has scored within our acceptable equivocation range. (Sample Test - Not for Resale or Distribution.)

This report is confidential and is an opinion based on assessment results only. Its contents should contribute approximately 1/3 to developmental discussions since it is only one of several evaluatory and feedback resources.

Name: Joe Applicant	Date: 2/12/2004
Section: One	Page: 7

Score Sheet
Executive Director

Mental Aptitudes
		1 2 3 4 5 6 7 8 9
MENTAL ACUITY	Slow Learn	[......X...]	Fast Learn
BUSINESS TERMS	Uninformed	[...X......]	Knowledgeable
MEMORY RECALL	Unaware	[X......]	Aware
VOCABULARY	Limited	[......X]	Strong
NUMERICAL PERCEPTION	Imprecise	X [.......]	Accurate
MECHANICAL INTEREST	Indifferent	X	Interested
Personality Dimensions
		1 2 3 4 5 6 7 8 9
ENERGY	Restless	X [.......]	Calm
FLEXIBILITY	Flexible	[...X...]	Rigid
ORGANIZATION	Disorganized	X [.............]	Planful
COMMUNICATION	Reserved	[.......] X	Interactive
EMOTIONAL DEV	Impatient	[X......]	Tolerant
ASSERTIVENESS	Cooperative	[X......]	Authoritative
COMPETITIVENESS	Team Player	[......X...]	Individualist
MENTAL TOUGHNESS	Sensitive	X [..........]	Tough
QUESTIONING /PROBING	Trusting	X [..........]	Skeptical
MOTIVATION	Security	[......X...]	Recognition
Validity Scales
		1 2 3 4 5 6 7 8 9
DISTORTION	Frank Answer	[......X.........]	Exaggerates
EQUIVOCATION	Choose Alter.	[............X...]	Choose Middle

STANINE: The STANINE is a system of measurements which divides the population into nine parts.

AREAS OF CONCERN -

Scores of 1 or 2 in any of the following dimensions: Energy, Flexibility,
Emotional Development or Mental Toughness are areas of concern.

Name: Joe Applicant	Date: 2/12/2004
Section: Two	Page: 8

Section Two - Management Competencies

Accountability/Ownership

‚ ƒ „ … ‘ ‡ ˆ ‰Mr. Applicant has some desire to be accountable for his own actions. He probably takes the initiative and assumes personal accountability for goals, outcomes and deadlines, but it may be helpful if he develops the ability to plan farther in advance as he strives to reach goals and meet deadlines. He probably enters into self-appraisal, and unless he is highly competitive and wants to do everything himself, he is probably willing to share information and responsibility with others. (Sample Test - Not for Resale or Distribution.)

Challenge the Status Quo

‚ ƒ „ … ‘ ‡ ˆ ‰Joe is willing to challenge the status quo if, after careful thought, he is convinced that a new way of doing things is necessary. Once he is absolutely convinced that traditional ways of thinking and working need to change, he is generally willing to make a change. (Sample Test - Not for Resale or Distribution.)

Collaboration/Integration

‚ ƒ … † ‡ ˆ ‰Joe is probably motivated to succeed, but also willing to celebrate the success of others when that success occurs independent of his own work. He may need to remember to share the glory for accomplishments he had a part in achieving, but becoming even more willing to think collaboratively and striving to integrate his own work with that of others in the organization will further enhance his performance in this competency. (Sample Test - Not for Resale or Distribution.)

Creativity/Innovation

‚ ƒ „ … † ’ ˆ ‰Mr. Applicant has the ability to "think outside the box" and is willing to experiment with new ideas and approaches. He will want to keep the company leading-edge and will translate new ideas into business opportunities whenever he sees the chance to do so. In his desire to see the organization advance in the marketplace, he will also be willing to share ideas with others when it will benefit the organization, and will offer honest feedback and ways to build on others' ideas. (Sample Test - Not for Resale or Distribution.)

Name: Joe Applicant	Date: 2/12/2004
Section: Two	Page: 9

Customer/Market Oriented

‚ ƒ „ … ‘ ‡ ˆ ‰He has some understanding of the business climate, customers, competitors and factors that drive the company forward, but may benefit from developing an even greater strategic understanding of the customer/market. He probably understands the importance of providing courteous and attentive service to customers or clients, but may not always utilize his resources well. Enhancement in this competency can be realized by developing good planning skills and better understanding the more complex needs of his customers. (Sample Test - Not for Resale or Distribution.)

Energy/Enthusiasm

‚ ƒ „ † ‡ ˆ ‰Joe will exhibit some enthusiasm toward his job, but would benefit from becoming even more positive and enthusiastic. Developing a positive attitude will strengthen his ability to become an inspiration to others through his own diligence and hard work, and will increase his desire to help others through difficult times. (Sample Test - Not for Resale or Distribution.)

Strategic Thinking

‚ ƒ „ … ‘ ‡ ˆ ‰Mr. Applicant is able to analyze the organization's strengths, weaknesses and competitive position in the marketplace to some degree, but could benefit from becoming even more aware of changes in the marketplace. This will enable him to develop objectives and strategies based on long-term perspectives and help him visualize future opportunities and threats the organization is likely to face. While he is able to identify some companies which could benefit from the organization's products and services, becoming more aware of competitive and market trends will enhance his ability in this competency area. (Sample Test - Not for Resale or Distribution.)

Management Competencies Scoresheet

Accountability/Ownership	‚ ƒ „ … ‘ ‡ ˆ ‰

Challenge the Status Quo	‚ ƒ „ … ‘ ‡ ˆ ‰

Collaboration/Integration	‚ ƒ … † ‡ ˆ ‰

Creativity/Innovation	‚ ƒ „ … † ’ ˆ ‰

Customer/Market Oriented	‚ ƒ „ … ‘ ‡ ˆ ‰

Energy/Enthusiasm	‚ ƒ „ † ‡ ˆ ‰

Strategic Thinking	‚ ƒ „ … ‘ ‡ ˆ ‰

Name: Joe Applicant	Date: 2/12/2004
Section: Three	Page: 10

Section Three - Leadership Knowledge

Attitude/ Leadership Personality
Mr. Applicant has some understanding of the attitude a leader must display in order to be successful, but would benefit from developing an even stronger understanding. He realizes that a positive outlook and a healthy level of self-confidence are positive traits for a leader to possess. When faced with obstacles or other problems in business, he has some understanding of the need to get past them and move on. Defining for himself what the word "leadership" means, and increasing his understanding of his own strengths and weaknesses will further benefit him.

Books	The New Supervisor-Skills for Success by Bruce Tepper
	Effective Coaching by Marshall J. Cook

Time Management
Joe has a healthy understanding of the importance of planning. He utilizes planning tools to keep himself organized, and generally has his priorities in line. Good time management is important to him, but he leaves enough leeway to deal with interruptions or changes, when necessary. He spends a good amount of time planning, but not to the extreme.

Books	Time Management for Busy People by Roberta Roesch
	Time Management by Marc Mancini

Name: Joe Applicant	Date: 10/18/2005
Section: Three	Page: 11

Planning
He has some understanding of the planning process and the purpose and meaning of planning, as well as where goals, standards or objectives come into play in the planning process. It would be beneficial to him, however, if he developed an even stronger understanding of the responsibility planning bears with it, as well as its significance in the overall success of the organization.

Books	Effective Performance Management by Sheila J. Costello
	Performance Management by Robert Bacal

Organizing
Mr. Applicant has a strong understanding of organization as it relates to leadership. He understands that organizing involves people, processes and tools, and perceives the difference between organizing and planning. Since he understands what encompasses organizing, he is capable of organizing projects and activities in an effective manner.

Staffing
Joe has a strong understanding of the staffing process in leadership, as well as the principal focus of staffing. He knows the difference between aptitudes and behaviors, as well as the difference between skills and competencies. This knowledge and understanding of the staffing process will enable him to better understand the problems involved in employee selection, as well as the role training and development of employees plays in this leadership process.

Books	Motivation at Work by Jane & Vincent Miskell
	Hiring the Best by Ann M. McGill

Name: Joe Applicant	Date: 10/18/2005
Section: Three	Page: 12

Leading
Mr. Applicant has a strong understanding of what comprises good leadership. He understands the importance of a leader empowering his workforce and acting as a coach and mentor of others. He realizes how important motivation is in the leadership process and understands the various steps involved in managing a diverse workforce.

Books	Assertiveness Skills by Nelda Shelton & Sharon Burton
	Managing Conflict at Work by Jim Murphy

Facilitating
He has a very strong understanding of facilitation and control in the leadership process. He is able to define what problems are and have devised some methods of effective problem-solving. He understands the purpose of policies, rules and regulations in providing a nourishing environment for growth for team members, and can balance the need to impose discipline, guidelines and procedures in the workplace with the need to value employees and encourage creativity.

Leadership Knowledge Scoresheet

Attitude/ Leadership Personality	‚ ƒ „ … ‘ ‡ ˆ ‰

Time Management	‚ ƒ „ … † ’ ˆ ‰

Planning	‚ ƒ „ … ‘ ‡ ˆ ‰

Organizing	‚ ƒ „ … † ‡ “ ‰

Staffing	‚ ƒ „ … † ’ ˆ ‰

Leading	‚ ƒ „ … † ’ ˆ ‰

Facilitating	‚ ƒ „ … † ‡ ˆ ”

Name: Joe Applicant	Date: 2/12/2004
Section: Four	Page: 13

Interview Questions Introduction

Following are the interview questions which an interviewer may choose to use in the candidate interview process.

These interview questions are generated to establish basic traits critical for all employees.

The interview questions that follow are for a candidate who has prior work experience. In the event the candidate does not have prior work experience, the questions may need to be modified by the interviewer to fit the situation.

Name: Joe Applicant	Date: 10/18/2005
Section: Four	Page: 14

Interview Questions for Organization Organization - Measurement of the individual's desire to organize assignments and projects to better utilize time and resources. -----x-------------x------------x---------------x--------------x------- Very strong Strong Some Strong Very strong evidence evidence evidence evidence evidence skill is skill is skill is skill is skill is not present not present present present present
Probes	Interpretive Guides
Tell me about a time you missed a deadline, were late for a meeting or experienced other problems because you did not plan well enough in advance.	Was the candidate on time for this interview? If not, was the excuse justifiable? Does it appear the candidate learned from the experience he or she described in this first question?
Describe how you typically kept yourself organized, and prioritized tasks in your former position. Did you use any planning tools to help keep yourself organized and if so, what were they?	Does the candidate have specific steps he or she takes to stay organized? Does the candidate appear to understand how to prioritize tasks? Does the candidate use planning tools to help stay organized, i.e., a daily planner, computerized schedule, etc?
Tell me about a time, in a previous job, when your ability to "wing it" saved a project from failure. What would the outcome have been had you not been able to improvise?	Has the candidate been able to capitalize on his or her ability to improvise? Does the candidate appear to understand the importance of planning, yet also have the ability to be flexible and change plans, when necessary? Does it appear the candidate takes pride in his or her ability to "change horses in mid-stream?" Is the candidate sharp enough to keep priorities in his or her head without losing sight of them?
Describe your office or work area in your former job. Was everything neatly put in place, or did you tend to function better in chaotic surroundings?	Is the candidate fairly tidy, or does the candidate thrive on chaos and disarray? How important is tidiness in this position? Will others come into or see the candidate's office or work area, or is it secluded?

Name: Joe Applicant	Date: 10/18/2005
Section: Four	Page: 15

Interview Questions for Communication Communication - Measurement of the individual's ability to communicate and willingness to share knowledge and team with others to achieve common goals. -----x-------------x------------x---------------x--------------x------- Very strong Strong Some Strong Very strong evidence evidence evidence evidence evidence skill is skill is skill is skill is skill is not present not present present present present
Probes	Interpretive Guides
Describe a circumstance in a prior job when you or a team member failed to listen attentively and problems arose due to misunderstanding/s.	Does the candidate have a firm understanding of the importance of listening? During the interview, did the candidate interrupt or appear to not listen to what you were saying? Does the candidate appear enthusiastic and positive, or just loud and boisterous?
Tell me about the most difficult person you've ever dealt with in trying to build rapport. How did you finally break through and get to know that person?	Does the candidate appear to have a skill in developing rapport with strangers? Is the candidate interesting and someone who exhibits interest in others?
Give me an example of a time when someone warned you not to talk so much. How have you learned to control your high level of sociability?	Is the candidate willing to admit that at some time in the past, he or she has been cautioned about talking too much? Does it appear that this is still a problem with the candidate?
Tell me about your communication style. How have you made it serve you? Would you change or improve on your ability to communicate if it were possible?	Does the candidate understand his or her own communication style? Does this style fit into the corporate culture of the company? Does the candidate feel any need to change or improve on his or her communication skills? Are these desired changes logical, mature and do they show good judgment?

Name: JoeApplicant	Date: 10/18/2005
Section: Four	Page: 16

Interview Questions for Mental Toughness Mental Toughness - Measurement of the individual's ability to work long hours in a high-pressure environment meeting critical deadlines, as well as the individual's sensitivity and ability to exhibit empathy towards others. -----x-------------x------------x---------------x--------------x------- Very strong Strong Some Strong Very strong evidence evidence evidence evidence evidence skill is skill is skill is skill is skill is not present not present present present present
Probes	Interpretive Guides
Tell me about a time you became very disappointed or discouraged in your past job. What caused these feelings and how did you get past them?	Does it appear the candidate is easily discouraged or disappointed? What coping skills did the candidate exhibit in order to deal with this situation? Is this type of scenario likely to occur in the position for which the candidate is applying?
Describe a time, in a prior job, when you were unjustly criticized. What were the circumstances and how did you react?	Can the candidate handle criticism appropriately? Were the steps the candidate took when unjustly criticized mature and appropriate? Does the candidate appear to understand the difference between constructive criticism and non-constructive criticism?
Tell me about the most unpleasant work environment you've been in thus far. What made the working environment so unpleasant?	Was the work environment unpleasant because of certain people, or because of surroundings, i.e., temperature, lack of privacy, etc.? Are these environmental factors present in this position? Is the candidate capable of dealing with a moderate amount of unpleasantries?
Tell me about a time when you allowed emotions to play too large a part in a decision you made at work. What was the outcome of the decision? What did you learn from this experience?	Does it appear the candidate is overly emotional? Does the candidate understand the problems associated with making decisions based too much on emotion? Was the candidate able to resolve the problem and if so, were the steps he or she took appropriate, logical and mature?

Name: Joe Applicant	Date: 10/18/2005
Section: Four	Page: 17

Interview Questions for Questioning/Probing Questioning/Probing - Measurement of the individual's desire to question and probe, rather than accept instructions, directives and information at face value. -----x-------------x------------x---------------x--------------x------- Very strong Strong Some Strong Very strong evidence evidence evidence evidence evidence skill is skill is skill is skill is skill is not present not present present present present
Probes	Interpretive Guides
Tell me about the last time in a job situation you made the wrong decision. What prompted you to make this decision and what was the final outcome?	Did the candidate learn from his or her mistake? Does the candidate now understand what caused the mistake in order to avoid making the same error again? Was the candidate able to rectify the mistake in such a manner that the outcome was acceptable?
Tell me what steps you took to gather information needed to solve problems in your last job.	Does the candidate appear to understand how to gather information? Does the candidate have specific steps he or she takes in order to gather information, or is the process more haphazard?
Describe a time when you trusted someone in your last job and should not have. What were the circumstances and what was the outcome? Has that situation changed your outlook on life?	Did the candidate exhibit gullibility and too much trust in the other person? Does the candidate appear to understand the need to be cautiously trusting? Does it appear the situation has unnecessarily jaded the candidate's outlook and attitude about life?
We all assume more than we should, from time to time. Tell me about a time when you assumed too much and problems arose due to your not asking enough questions.	Does it appear the candidate is overly assuming? Since assuming people can sometimes tell more than they should, did the candidate talk extensively about personal matters which had little relevance to the interview or job?

Name: Joe Applicant	Date: 2/12/2004
Section: Five	Page: 18

Development Suggestions Introduction

The following Personal Development Suggestions may assist in priortizing, enhancing, or changing developmental actions. They are directed specifically to the individual. Management should review these suggestions, and together with the the participant, consider requirements of current and potential future job opportunities.

These suggestions recommend actions that an individual can take on a daily or weekly basis to become more productive.

Name: Joe Applicant	Date: 10/18/2005
Section: Five	Page: 19

Personal Development Suggestions
Organization - measures a person's attitude about organization, planning, how tasks are performed and how one's life is lived.
Planning your time and activities in advance does not come naturally to you. Since your plans are not always thorough, you may not take full advantage of the time and resources you have available to you to reach goals and objectives. A high score in Mental Acuity may help you compensate for a low score in this dimension.

Your self-affirmation sentence:
"I am organized in my life so I achieve more."

Steps to Effect Change

Good time and space management calls for a specific activity plan to identify priorities by the day or week. For sixty days, list daily plans on paper, then mentally list the six most important things to be done the following day, ranking them by priority, and the time allotted to each item. You will then have a good grasp of what must be done, prior to beginning each day.
To avoid losing track of important details you might need for certain tasks, such as filing your income tax, good recordkeeping is mandatory. Select a certain place to keep important records and discipline yourself to always put important papers in that one location.
Daily, weekly and monthly planning - even yearly planning - will help keep you on an organized and productive basis. Set goals and reach them.
Avoid any distractions which take you off track. If necessary, tell people around you what you are attempting to accomplish, so you will be less likely to be interrupted.

Development Materials Recommended

Development Book Suggestions:
"Time Management for Busy People" by Roberta Roesch
"Time Management" by Marc Mancini

Name: Joe Applicant	Date: 10/18/2005
Section: Five	Page: 20

Personal Development Suggestions
Communication - measures introversion vs. extroversion and the ability to meet and deal with people.
You are a very interactive communicator who seldom tires of sharing ideas and information with others. You may not listen to, or take seriously, what other people are saying, however. You comfortably articulate thoughts to people, genuinely enjoy being around people and would be unhappy working alone.

Your self-affirmation sentence:
"I listen well."

Steps to Effect Change

Your priority is to learn not to be overly talkative at any time, especially at the wrong time.
Role playing can take place to stress the need for allowing others to take their turn communicating. An overly talkative individual should especially take heed not to divulge confidential information to others.
People who are too sociable can over talk at the expense of others and true communication can suffer because of it. When in a discussion with someone, periodically ask yourself if you are responding to everything the other person is saying with a "story" of your own. If you are, there's a good chance you're thinking about what you want to say next, rather than really listening to what the other person is saying.
Pay close attention to your actions to see if you find yourself interrupting others or monopolizing the conversation. One clue that you are not a good listener is when misunderstandings frequently occur when the other person says they told you something, but you don't remember. Developing good listening skills begins by admitting that such skills are needed.

Development Materials Recommended

Development Book Suggestions:
"Effective Interpersonal Relationships" by Robert Lucas
"Effective Listening Skills" by Abby Kratz

Name: Joe Applicant	Date: 10/18/2005
Section: Five	Page: 21

Personal Development Suggestions
Mental Toughness - evaluates emotional strength.
You are a very sensitive person who is concerned about the needs of others. You prefer working in an aesthetic, comfortable environment free from criticism, rejection, etc. Criticism may hurt your feelings and you can allow emotions to take over when making good decisions.

Your self-affirmation sentence:
"I 'hang tough' when life gets me down."

Steps to Effect Change

It is important that you have "significant others" in your life who can provide reinforcement when you are down, especially after a series of negative events in your life.
The weather, noise, unpleasant conditions, etc., really discourage you. As much as possible, learn to block unpleasantries such as these out of your mind, especially if you have little or no control over them.
Physical illness and stress can cause lower stamina levels, so a balanced exercise program, proper diet, and regular check-ups are encouraged. If you are currently experiencing an unusual degree of stress, look at matters very objectively if you start to get your feelings hurt or take offense with something someone has said. It is common to take things too personally when you are feeling ill or under stress.
Developing coping skills to control stress is important for the more sensitive individual. Using your sense of humor or writing in a journal are two examples of positive coping skills.

Development Materials Recommended

Development Book Suggestions:
"Overcoming Anxiety At Work" by Vincent & Jane Miskell
"Managing the Demands of Work and Home" by Carol Galginaitis